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Most Asked
Questions

Frequently Asked Questions

How Are Your Candles Made? 

Each candle is made in small batches and are hand-poured to ensure a high-quality product is produced every time.

How Do I Take Care Of My Candle? 

We wrote a blog just on candle care best practices

What Ingredients Do You Use? 

Our candles are made of the highest quality soy wax, non-toxic & eco-friendly ingredients. The wicks we use are lead free and cotton based.

How Long Will The Candles Burn For? 

Normally our glass vessel candles burn between 40-50+ hours in total.  

How Long to Process My Order? 

We are currently processing orders in 2-5 business days. Wholesale orders take longer to make and ship. Please refer to your tracking email and allow 2-8 business days for delivery within Canada and up to 4 weeks outside Canada.

How Much Is Shipping? 

Shipping costs are calculated at checkout. Free shipping is always included on orders above $75 within Canada. 

The Candle I Want Is Out Of Stock

We make and pour in very small batches, so our candles can go out of stock at any moment. The best way to stay up to date on product availability and new products launching is to join our newsletter. 

How Many Vessel and Container Sizes Do You Offer?

Currently our candles come in 8 oz reusable and recycled glass jars. 

Do You Ship Internationally 

Yes, we currently ship to Canada and United States. Shipping rates will  

Are You Accepting Wholesale Orders?

We can review wholesale application orders if you contact us or email us at: info@teahousecandle.com

My Question Isn’t Listed Here? 

For Further Information, please contact us or email us at info@teahousecandle.com and we will be happy to help. 

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